Welcome. All items within this shop is are made by the artist, Homura aka Miku-Marmalade. Homura is a one-man shop, so please be respectful and patient.
- All items are ready to ship except those by Printful or stated to be made to order.
- Shipping costs are included in the price of the item.
- Ready to ship items are expected to be shipped within 1-2 business days upon cleared payment.
- Made to order items will be completed between 14-21 business days depending on the complexity or order before shipment.
- MikuMarmalade will provide tracking numbers for orders over $10.
- Orders fulfilled by Printful, a production partner of MikuMarmalade will have varied shipping times that will adjust based on order before checkout.
- Shipping cost will be calculated based on zipcode and paid for by the buyer.
- Please be aware that I only ship domestically. Please contact support if you’d like to make a request for shipment. Also please be aware that International shipment will be covered by the buyer.
- All orders over can be refunded within 2 hours of purchase by MikuMarmalade. To request a fund, please please contact support with refund in the subject line.
- Orders that are passed the 2 hour mark and that have been shipped can be returned and within 7 days of delivery for a refund. There is a $35 re-stocking fee per item. Please contact support if you need assistance or have questions.
- Stickers are ineligible for refunds due to the cost of restocking. Please contact support if you have issues with a sticker purchase.