Hello dear Internet Stranger who may or may not have an artsy side hustle, business, Etsy shop, Redbubble page, etc. You’ve been there, you receive a message from a fan on Etsy or a DM on Instagram. “I love your work and would love to buy it. I have a couple of questions” Your customer service rep takes over and responds to the inquiries. They want to know if you offer fast shipping or if you can tweak something. You reply with however you do things. Then radio silence. Weeks turn into months. At this point, you know what’s up. The dreaded flaky prospect. I’ve had a ton of these…
